Operation Adjustment Announcement!!!
Dear Valued Customers,
We would like to express our sincere gratitude for your continued support. As we reflect on the past six months of our trial sales operation, we are pleased to share some key insights.
Despite minimal advertising efforts, we have been encouraged by the influx of new customers who have placed orders with us. Our primary focus during this initial period has been on optimizing our operational processes to ensure a seamless customer experience.
Based on our observations, we have identified three key areas for improvement:
-
Quality Assurance: We are proud to maintain a low DOA rate of less than 3% for our shrimp. We are committed to further enhancing our quality control measures to minimize losses.
-
Demand Forecasting: We have noticed a significant demand for specific shrimp species, such as Tangerine Tiger and Blue Aura Tiger, while other popular varieties, like Red and White, Black and White, and Fancy Tiger, have experienced lower demand. We are actively reviewing our inventory management strategies to better align with customer preferences.
-
Shipping Cycle Optimization: We understand the importance of timely delivery and are working diligently to shorten our shipping cycle. We are exploring various options to expedite the delivery process.
To better accommodate these adjustments and prepare for the upcoming winter season, we will be temporarily suspending online sales. We anticipate resuming operations in the next season.
Thank you for your understanding and patience. We look forward to serving you again in the future.
Happy Thanksgiving and Merry Christmas!
Sincerely,
iShiaMi.com